Help Center
How can we help you?
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Account & Profile
Manage your credentials, update notification preferences, and verification details.
payments
Billing & Payments
Invoices, payment methods, escrow accounts, and refund policies.
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Case Management
How to upload documents securely, join video calls, and message your lawyer.
Frequently Asked Questions
How do I know my lawyer is legitimate?expand_more
Every lawyer on Asancase undergoes rigorous verification against their respective provincial bar council records. We do not allow self-reported, unverified accounts to practice on the platform.
How does billing work?expand_more
All payments are securely held in escrow until agreed-upon milestones are met. Your lawyer will send an itemized invoice through the platform, which you must approve before funds are released.
Can I change my lawyer if I'm not satisfied?expand_more
Yes. If you feel your current representation is inadequate, you can request a transition. Our support team will help you find new counsel and ensure all case files are smoothly transferred.
Can't find what you're looking for?
Our support team is available 24/7 to assist you.
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